Building and operating a carwash can be overwhelming for new owners and investors. During the construction phase, owners are inundated with countless tasks and activities and must make decisions without expertise or experience in the industry. This can lead to missed steps and project delays.
Without ProjectOS carwash owners and investors:
The carwash team is prepared with all the tools and content needed to succeed on opening day.
During the months prior to opening a carwash, owners typically focus their energy on the physical construction and equipment installation challenges that arise. Preparing the carwash team is often overlooked until the last minute. When opening day arrives, the team is left to just figure things out independently. This leads to:
Staff will develop the skills and operational habits needed to run an excellent carwash right from the start.
To grow and maintain a strong and profitable business, leaders must set up standard operating procedures, or SOPs. Without policies and procedures, employees may conduct business the way they deem fit and put the company at risk. When employees do not have guidelines to do their jobs, the result can lead to:
Due to the complexity of creating Policies and Procedures, most carwashes never get around to developing this critical documentation.
A well-planned and easy-to-follow Policies and Procedures Manual is the foundation for creating a consistent and superior experience for customers and employees. When using a Policies and Procedures Manual as the basis for training and executing operational standards, running the carwash at a high level of excellence becomes much more manageable.
Developing a comprehensive and effective training program for a carwash is time consuming. It can take years to develop the training materials, documents, and tracking needed to ensure that employees have the knowledge to operate the carwash in a safe and successful manner.
Without training:
A consistent and effective training process that helps your team develop the skills needed to run a successful carwash.
After the startup phase of a carwash, the management team needs to focus on the operational excellence of the carwash. Sometimes there can be growing pains and the team may be unsure how to handle these operational challenges, which can lead to low employee and customer satisfaction. Carwash managers need:
Continued growth, efficiency, productivity and profitability of your car wash business, with a team of employees and leaders who are motivated and executing at a consistently high-level.
Experienced carwash owners and managers know that keeping equipment up and running is a huge challenge. However, lack of equipment and maintenance knowledge can leave owners in the dark about what they should be doing to keep their equipment running. Not implementing a comprehensive equipment maintenance program can lead to:
The carwash operations team has the tracking and programs needed to keep the carwash equipment in good shape for an extended period.
Safety is imperative for all businesses, but especially carwashes. Equipment, chemicals, electricity, and water can introduce a potentially dangerous environment to employees. Carwash operators have the responsibility of maintaining a safe environment. This leaves operators the task of developing, implementing and managing a carwash safety program even though they may not have the expertise to do it effectively. These challenges include:
Educating staff in carwash safety is a priority and goes a long way in creating a safe work environment and mitigating risk.
Club memberships are a successful staple of the carwash industry. Club members enjoy the benefits of washing often for one monthly price. The carwash owner benefits by having a stable revenue stream. However, building, implementing, and managing a membership program can be overwhelming. Uninformed decisions in this process could result in a program that is not effective. A poorly designed club program can lead to:
A comprehensive program designed to help your carwash launch its unlimited club program.
Current carwash operators may not know if their site is operating at maximum efficiency, or how they compare to industry best practices and standards. Owners and operators need periodic assessments from third-party experts to help them identify opportunities for improvement because:
The carwash operator gets an unbiased evaluation of their business operations from an experienced carwashOS consulting team that can be used to improve their overall operations.